INTERVIEW: “Most-broken part of financial services is retail banking” – Azimo And Tandem Founder Michael Kent

Having previously founded remittance service Small World FS, Michael Kent decided to bring digital to the centre of financial services, launching money transfer startup Azimo and, more recently, challenger bank Tandem. Here he talks about how financial incumbents are failing to adapt to digital and Azimo’s relationship with Japanese giant Rakuten.


¤ How well have incumbent money transfer services adapted to digital?